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Title: Customer Service Representative

Location: Bergen County, NJ

Type: Direct-Hire

Salary: $52K per year

Hours: Monday – Friday 8:00AM – 5:00PM

Start Date: ASAP

Post Date: 8/28/20

Job Description:

Vehicle upfitting company in Bergen County, NJ is looking to hire a Customer Service Representative. They specialize in commercial equipment and accessories for cargo vans. Their customers include trade fleets, utilities, municipalities, vehicle dealers, and leasing companies. This position reports to the General Manager.



-Answer incoming phone calls

-Process new standard orders placed over the phone

-Process repeat orders for salespeople

-Assist salespeople with generating quotes, following up on quotes, and CRM entry

-Coordinate with Operations to ensure customer expectations are met

-Provide logistical support to Operations by communicating schedules with customers

-Handle warranty communication

-Welcome all visitors to the facility and usher them to the correct team members



-Experience with Microsoft Office

-3-5 years of prior experience in both customer service and sales support

-Experience with Quickbooks and a CRM program is preferred

-Positive, can-do attitude and strong team spirit

-Strong communication skills

-People-oriented and goal-oriented

-Tenacious with a strong desire to meet customer’s needs



-Company covers 100% of health benefits




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About Us:

RJ-Staffing has been proudly serving Rockland, Bergen, and the surrounding counties since 1996. While we specialize in Office and Warehouse placements, we have the expertise and track record to fill virtually any position. We are family owned and operated and have extensive knowledge of the local marketplace. Our team believes that working together on a more personal level distinguishes us from the rest. We work diligently to connect quality local candidates with dynamic career opportunities in the area. Our aim is to fulfill the needs of both our clients and our candidates and make the perfect match. Whether you are striving to land your dream job or hire the ideal candidate, RJ-Staffing is here to help you achieve your immediate and long-term professional goals.

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